Maintenance Services

We can be there to help 24X7 365 days a year with a 4-hour onsite response time. Support services are available for various types of Hardware/software. We currently have a large number of Engineers covering all of North America to service your companies needs. Below is a list of some of the services we provide.

Our team of dedicated and experienced engineers provides support for all major platforms of servers, workstations, POS equipment and many different peripherals. Service agreements are available and range from labor only, to full on-site hardware maintenance, which includes help desk assistance, parts replacement and on-site labor.

Cabling

Complete Tech Solutions works with our Enterprise Clients to create standard information transport systems to support the wide array of technology that our clients deploy. Complete Tech Solutions is staffed with accredited Design/Engineering, a CAD group, Project Management (RCDD, PMP) and BICSI trained field installation teams.

Complete Tech Solutions  has close working relationships with distribution partners to ensure a cost effective quality end product. We have developed a centrally managed National Service Delivery organization designed specifically to support the requirements of our Global Multi-Site Clients.

Complete Tech Solutions has the experience and resources to support your multi-site Projects, Mac’s and 24/7 service needs.

Voice & Data Services

Whether it is new system installation utilizing Complete Tech Solutions “smart hands” or on-going Moves, Adds and Changes or 24/7 Service, Complete Tech Solutions can support all of your Voice and Data Platforms. Complete Tech Solutions can also assist with the design, configuration and installation of new telephone systems, upgrades, and moves or relocations of existing systems. Complete Tech Solutions “Best in Class” project management and technical expertise offer customers the piece of mind that your most critical communications systems are in the hands of proven, long-standing professionals. Complete Tech Solutions offers a complete line of Voice Services with nationwide service and support for medium to large enterprise companies. You can rely on Complete Tech Solutions to be there for you to support your legacy voice systems, or guide you into the next generation of VOIP communications.

Staging, Configuration, and Deployment

Complete Tech Solutions Single Vendor Solution for Staging, Configuration and Deployment of Network Electronics and Upgrades plus our National Service Delivery Organization helps streamline the process for multi-site projects. Equipment staging includes switches, routers, wireless AP’s, firewalls and more. The staging and configuration process includes preparing, assembling, integrating, testing and documenting all components being deployed in multiple sites. Complete Tech Solutions uses state-of-the-art automated methodologies and modular staging tools and processes allowing for temporary and permanent staging. Other services offered include 24/7 support for project inventory management, tracking and maintenance readiness, web access to view status of hardware and the deployment process.